What Our FAQ Actually Covers
This page exists because real questions deserve real answers. We've organized it around the things you're most likely to need help with: opening your account, funding it through PayPal, Venmo, or a Play+ prepaid card, understanding where sweeproyal is available under state law, and knowing what happens when you request a withdrawal. Each answer below reflects how the platform actually works —
not how we wish it worked. If you're in Pittsburgh or anywhere else in a supported state, you can reach our support team directly from the Help section inside your account if anything here doesn't cover your situation. We update these answers when our processes change, so what you read here is current. Identity verification is part of the account flow, and
we walk through that process in the answers below so you know exactly what to expect before you start.
- PayPal
- Venmo
- Play+